DIDWW Adds Automated Workflows to Messaging Platform
DIDWW, a global telecoms provider of fully compliant phone numbers and premium-quality voice and SMS services, has introduced Automations to its Messaging Platform, allowing businesses...
Tag : Marketing & CX
RouteThis Pioneers Platform for Intelligent WiFi Self-Installs
RouteThis, a leader in WiFi customer experience (CX) solutions, proudly announces the launch of RouteThis Self-Install — a Customer Premises Equipment (CPE)-agnostic platform designed to empower WiFi subscribers...
Study Finds AI Adoption Lags Behind Sales Performance Gains
Sales teams adopting AI tools, many not meeting the anticipated performance gains. Obstacles include strategic knowledge gap...
Driven Tech Appoints Sanford Brown as VP, Connectivity & Hosted Solutions
Driven Technologies appoints Sanford Brown as Vice President of Connectivity and Hosted Solutions. The addition of Brown to is to bolster the company's capabilities in...
UC&C Revenues Up 7.8% YoY in 2024; CPaaS Grows 7.7% YoY
7.8% yoy growth trends in the CPaaS markets for 2024. These trends underscore the growing importance of integrated communication solutions and the increasing adoption of...
Izzi Improves Customer Experience and Revenue Growth with Oracle
Izzi used Oracle’s cloud and business apps to speed up billing, integrate acquisitions and lay the groundwork for future innovation, while improving customer experience...
Reinvent Enhances Backing for NetSapiens-Powered MyCloud UCaaS
Reinvent Telecom strengthen position in the NetSapiens platform by adding three seasoned professionals to teams...
MobileX Unveils New Brand Campaign: Mobile. Done Different.
MobileX new brand campaign "Mobile. Done Different." This challenges traditional mobile service plans by emphasizing transparency, cost-effectiveness, and user control. Campaign addresses common consumer frustration,...
OpenPhone’s Sona Just Made Missing Customer Calls a Thing of the Past
OpenPhone's AI Sona aims to enhance customer communication by addressing missed calls proactively. However, users must weigh benefits against technical challenges and if the platform...
Davos Communications Summit Drafted Trends of Modern PR and Digital Business
The Davos Communications Summit 2025 held in Davos, Switzerland, convened global communication leaders to explore the evolving landscape of public relations and digital marketing...
onX Officially Introduces onX Fish to its Suite of Outdoor Adventure Apps
OnX launches onX Fish, a new digital mapping aapp for anglers. The app has a comprehensive suite of designed to enhance the fishing experience...
ActiveCampaign Acquires Hilos for Businesses Control Cross-Channel Marketing
activecampaign-acquires-hilos-for-control-cross-channel-marketing. It underscores ActiveCampaign's commitment to providing AI-driven, personalized marketing solutions...
TrueDialog Expands SMS Access with Microsoft 365 Integration
TrueDialog integrates with Microsoft 365. Beneficial for organizations rely on Microsoft 365, as it consolidates communication into1 ecosystem...
Aircall Launches 24/7 AI Voice Agent for Smarter Call Handling
Aircall Launched AI Voice Agent for Smart Call Communication...
Bigleaf Networks Launches Podcast on the Future of Connectivity
Bigleaf Networks, provider of intelligent SD-WAN solutions, launches inaugural podcast...