Fusion Connect’s Sharma Montgomery Wins Silver Stevie® Award
Recognized for Leading Team in Delivering a Superior Customer Service Experience Fusion Connect, a leading provider of cloud communications and managed services, is delighted to...
Tag : customer experience
Mediacom Launches Multi-Gig Symmetrical Speed in Minnesota
Breakthrough enhancements to Mediacom’s fiber-powered network create more responsive end-to-end experiences for consumers Mediacom Communications today announced the launch of multi-gig and symmetrical-speed broadband services to...
Zonda Has Acquired Eliant
Zonda will help builders drive growth by integrating its data and technology platform with the customer experience expertise of Eliant. Zonda, the leading provider of...
Gigapower Appoints Francisco Maella as Chief Executive Officer
Experienced telecom operator and network builder to lead Gigapower’s next phase of growth, continuing to scale the company’s commercial open access model Gigapower, the nation’s...
Duke Energy Appoints Loree Elswick as President of the Duke Energy Foundation
Duke Energy announced today the appointment of Loree Elswick as the new president of the Duke Energy Foundation. “Loree’s appointment comes at a pivotal moment...
CBS Wins Stellantis 2025 Aftermarket Supplier of the Year
CBS Accepts Honor in Paris as 200+ Global Supplier Partners Gather to Celebrate Excellence Continental Battery Systems (CBS), the leading wholly owned provider of battery...
Fibernow, Translite Global to Launch Customized Operater Tier Box
Fibernow, a leading provider of fiber broadband and digital entertainment services, is rolling out its new Operator Tier Box called TG STREAM, developed in partnership...
Tecnotree Recognized as a Major Player by IDC MarketScape 2025
Tecnotree has been recognized as a Major Player in the IDC MarketScape: Worldwide Customer Experience Platforms for Telecommunications 2025 (Doc # US52580525, August 2025). We believe this acknowledgment underscores...
Vonage Wins Commercial 5G Solution of the Year Award
Vonage fraud protection APIs recognized by Mobile Breakthrough Awards Vonage, a part of Ericsson (NASDAQ: ERIC), announced today it has been named winner of the...
Tutor.com Honored with 2025 CODiE Award for Best CX Solution for Education
Tutor.com, a leading innovator in online tutoring and education solutions, today announced that it has been named a CODiE Award Winner for Best Customer Experience Solution...
Welcome to a new recycling experience at the Grandview Return-It
Return-It is announcing the grand opening of a brand-new Return-It at 2890 Grandview Highway. When the nearby depot closed in 2021, residents in the area...
Opensignal Launches Broadband Tools to Help ISPs Optimize Customer Experience
Broadband Spotlight and Broadband Focus products enable ISPs to benchmark their users’ actual experience, not just the maximum potential of their networks Opensignal, the leading...
TAP Air Portugal Now Accepts UnionPay Cards
TAP Air Portugal announces that it has partnered with UnionPay International and will accept payments from UnionPay cardholders across multiple channels and countries. UnionPay International,...
IDC Names Cerillion a Major Player in Global Telecom CX Platforms
Cerillion (AIM: CER), a leading provider of composable BSS/OSS solutions to the telecoms industry, announced today that it has been positioned as a Major Player in the IDC...
Mirion To Acquire Paragon Energy Solutions
Mirion, a global provider of radiation detection, measurement, analysis, and monitoring solutions to the nuclear, medical, defense, and research end markets, has entered into a...