Tag : customer care

Sales, Marketing & CX

OpenPhone’s Sona Just Made Missing Customer Calls a Thing of the Past

PR Newswire
OpenPhone's AI Sona aims to enhance customer communication by addressing missed calls proactively. However, users must weigh benefits against technical challenges and if the platform...
AI, EdTech & Data-Driven Learning

Promethean wins Tech & Learning Awards of Excellence: Best of 2024

PR Newswire
The company was recognized in the Secondary category for its dynamic Explain Everything Advanced lesson creation and delivery software for K-12 schools and students Promethean, a leading global tech company and brand owned by Mynd.ai, Inc., won this year’s Tech & Learning...