Regulatory Compliance & Risk Management

National Life Selects FINEOS to Transform Claims Ops

FINEOS Corporation (ASX:FCL), the global market leader in core systems for life, accident, and health insurance, today announced that National Life Group has chosen the FINEOS AdminSuite to modernize and automate its Living Benefit and Life Insurance claims operations.

This selection reinforces the continued market momentum of FINEOS AdminSuite as the leading cloud-native core platform for carriers seeking to accelerate digital transformation and deliver exceptional customer outcomes.

Driving Modernization and Operational Excellence

National Life Group sought a modern, scalable platform to support rapid growth in its Living Benefit business and to enhance the service experience for policyholders and beneficiaries.

“As National Life Group continues to grow with purpose, we underwent an exhaustive search for a platform that can help take us to the next level,” said Nimesh Mehta, Executive Vice President and Chief Information and Strategy Officer of National Life Group. “We’re confident the FINEOS AdminSuite will do just that given its track record and FINEOS’ reputation in the industry.”

By adopting FINEOS AdminSuite, National Life Group will gain an integrated, cloud-native core solution that enhances claims accuracy, reduces manual processes, and improves service agility.

“We are pleased to welcome National Life Group to the FINEOS community,” said Michael Kelly, CEO of FINEOS. “National Life Group is a purpose-driven organization that shares our commitment to delivering meaningful outcomes for individuals and families. Their selection of FINEOS AdminSuite underscores the importance of a modern, cloud-native core platform in enabling growth, innovation, and superior claims service.

As living benefits continue to expand in the U.S. market, insurers need technology that is built specifically for the complex, high-touch nature of life and health claims. FINEOS AdminSuite provides that foundation, and we look forward to supporting National Life Group on this transformational journey.”

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