Discover the must-have mobile banking features that ensure your banking app stands out, delivers value, and enhances customer satisfaction.
Table of Contents
1. Bank Account Management
2. CORE Banking Features
3. ATM Locator
4. Peer-to-Peer Payments
In 2025, mobile applications will be considered a powerhouse that gives users an advantage in performing online actions on the go. Similarly, banks and financial institutes depend on mobile applications to interact with customers. But why is mobile banking so popular? There are numerous reasons, such as online payments, transferring funds, contacting customer service, and opening an account. But you need to add major features that make your banking mobile app more customer-friendly.
Therefore, for a better understanding, we will discuss four must-have features to have a successful banking app.
1. Bank Account Management
Using a mobile banking app to manage their bank account information directly from their mobile device. Therefore, by adding bank account management abilities, users can monitor their credit/debit cards and bank accounts, check balances, view transaction histories, and transfer funds from anywhere at any time. This feature also allows users to create a savings goal directly from the source and set a desired amount that will be debited each month.
2. CORE Banking Features
CORE (centralized online real-time exchange) banking is a back-end system that processes all financial transactions and updates the users immediately. This banking software can be specialized for retail banking, wholesale banking, or securities trading and provides features such as loan management, interest rate calculation, customer relationship management (CRM), and deposits and withdrawals.
3. ATM Locator
An ATM locator feature can be a need of the hour, especially for areas where digital money transfers are not available. Instead of opening a search browser to type “ATMs near me,” a simple tap on the mobile app will give banking customers all the information about the nearest ATMs they need to know. Such a customer-centric feature will allow your mobile banking app to stand out from others.
4. Peer-to-Peer Payments
P2Ps (peer-to-peer payments) allow online banking customers to transfer funds from their account to someone else’s account instantly from their mobile app. Therefore, mobile banking apps with P2P capabilities deposit money safely, securely, and instantly. You will also find numerous third-party vendors that provide the same services; customers just have to feed ID numbers, and the bank transfers the funds.
With new mobile banking apps emerging every quarter, it is important to stay relevant and create applications that will fit your customer’s needs and wants. In 2025, we expect a huge change in the financial realm where customers will prefer personalization and sophisticated security technology.
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