Company Also Recognized for Maintenance Performance in “Best of Awards”
Mill Creek Residential, a leading developer, owner-operator and investment manager specializing in premier rental housing across the U.S., today announced it is ranked No. 4 in the seventh annual ORA Power Rankings in the Division II category. The rankings, compiled by J Turner Research, measure an apartment operator’s online reputation.
Mill Creek registered a 79.60 ORA score to finish among the elite in Division II, which encompasses operators with 20,000 to 34,696 homes. Mill Creek also procured placement in the “Best of Awards” category for outstanding maintenance performance.
“This recognition speaks to the care and attention our development teams bring to create communities that residents love and are proud to call home,” said Bill MacDonald, chairman, chief executive officer and president of Mill Creek Residential. “From the moment we break ground to long after move-in, our focus is on delivering an exceptional living experience. We’re grateful to our residents for their feedback and to our associates for making Mill Creek a name people trust.”
To determine ORA scores, J Turner Research monitors the online reputation of more than 150,000 multifamily properties in the U.S. and provides an aggregate score based on a scale of 0-100 for each property. The Division II through V winners were recently unveiled, while the Division I winners were announced in May.
“Our property management teams are the heart of our resident experience, and this achievement reflects their unwavering commitment to service,” said Stephen Prochnow, executive vice president of property management for Mill Creek Residential. “They go above and beyond to ensure residents feel heard, supported and valued—whether it’s through timely maintenance, thoughtful communication or community engagement. We’re proud of the relationships they build and the genuine care they show to every resident across our portfolio.”
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