Northumbrian Water to Deploy 330,000 Itron Water Endpoints by 2029 in the Northeast Region
Itron, Inc., which is innovating new ways for utilities and cities to manage energy and water, is collaborating with Northumbrian Water Limited (NWL), a leading water provider in northeast England, to modernize the utility’s water distribution system. NWL will deploy 330,000 Itron Aquadis+ volumetric water meters equipped with Cyble 5 multi-connectivity communication modules by 2029 to easily and efficiently capture accurate data and manage their water network. The collaboration with NWL marks Itron’s third Cyble 5 contract in the U.K, highlighting Itron’s momentum and growing presence in the U.K. water sector.
Water utilities in the U.K. are subject to strict water leak reduction goals set by Ofwat, the water sector regulator in England and Wales. These goals have prompted several water utilities such as NWL to upgrade their infrastructure and digitally transform their service territories by deploying Itron’s Cyble 5 solution. Deployment of the Itron water meters and Cyble 5 modules for NWL is currently underway and is expected to be completed by 2029.
As part of NWL’s Business Plan for 2025 to 2030, the utility aims to maintain its top position for customer service in the England water sector, as well as to ensure a reliable and consistent water supply for the future. To achieve this, NWL is deploying water endpoints equipped with multi-connectivity communication modules. Connected through the LoRaWAN network provided by Itron partner Connexin, the solution enables seamless communication between water customers and the utility. Water meter data is collected at hourly intervals, with 15-minute intervals between 1 and 3 a.m., to improve leakage reporting and enhance billing accuracy through precise data collection. This also enables NWL to sponsor educational campaigns that encourage consumers to reduce water usage and help create a more sustainable environment.
“Itron’s Cyble 5 solution helps Northumbrian Water empower our customers with near real-time data on their water usage, helping them make informed decisions to conserve water and reduce their bills. At the same time, it allows us to detect and repair leaks more quickly, minimise water loss and disruptions, and ensure the long-term sustainability of water resources helping to protect the environment for future generations,” said Gary Adams, Head of Metering Operations at Northumbrian Water Limited.
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