Global IT services provider FPT has been named a winner of the AI & Machine Learning Innovation Award at the 2026 InsurInnovator Connect (IIC) Asia Awards for iSuite, its AI-native digital insurance platform. The award honors organizations and solutions that drive innovation and shape the future of insurance across Asia, recognizing initiatives that deliver measurable impact and elevate industry standards.
The accolade highlights iSuite’s role in transforming insurance operations through embedded intelligence. Built as an AI-powered platform, iSuite automates the full insurance lifecycle from customer onboarding to underwriting and claims, while unifying data across customers, agents, and partners. By embedding AI across core functions, it enables insurers to transition from manual, fragmented processes to a unified, data-driven operating model. In production, iSuite has reduced low-risk claims processing from days to minutes, increased straight-through processing rates to over 70%, and improved fraud detection speed by approximately 50%.
Organized in conjunction with the annual InsurInnovator Connect Asia conference, the IIC Asia Awards bring together industry leaders, innovators, and decision-makers across the insurance ecosystem. The program highlights forward-looking technologies and transformative business models redefining how insurers operate in an increasingly digital and customer-centric landscape, and is widely regarded as a benchmark of excellence in the regional insurance industry.
“The insurance industry is undergoing a fundamental shift from process-driven operations to intelligence-driven models,” said Truong Hoang Phuc, FPT Software Vice President and Director of Global Insurance and Finance, FPT Corporation. “Our AI-first approach embeds intelligence into core workflows such as underwriting and claims, transforming how decisions are made across the enterprise and beyond.”
With over two decades of experience in the insurance sector, FPT supports over 200 clients worldwide through a dedicated team of more than 3,000 specialists. The company’s workforce is backed by over 500 insurance-related certifications, reflecting deep domain expertise and a continued commitment to delivering high-quality, innovative solutions.
