Financial Advisory & Services

Financial Center First CU Picks Scienaptic AI to Transform Lending

Scienaptic AI, a global leader in AI-powered credit underwriting, today announced that Financial Center First Credit Union (Financial Center), based in Indianapolis, IN, has chosen its platform to enhance credit access for its member community. By adopting Scienaptic’s AI-powered, regulatory-compliant technology, Financial Center aims to make faster, smarter lending decisions, streamline credit processes, and extend lending to underserved members.

Founded more than 70 years ago to serve military personnel and civilians at Fort Benjamin Harrison Base, Financial Center has grown from 227 loans and $29,000 in deposits to managing $940 million in assets today. The credit union now serves over 60,000 members across greater Indianapolis, Kokomo, Muncie, and beyond, offering inclusive banking services and free financial wellness resources to a broad and diverse community.

“At Financial Center, helping our members move forward in life has always been at the heart of what we do,” said Carl Britton, Senior Vice President, Internal Operations & Chief Lending Officer at Financial Center. “As we continue to grow and serve an increasingly diverse membership, adopting AI-driven decisioning through our partnership with Scienaptic will help us deliver faster, fairer credit experiences. Their platform will help us create efficiencies, leverage more data to better assess risk, and create a lending process that is not only smarter but truly aligned with our mission of inclusive banking and lifelong financial wellness.”

“We’re excited to welcome Financial Center to the Scienaptic client community,” said Patrick McElhenie, Chief Growth Officer at Scienaptic AI. “It’s an honor to support their vision by bringing AI-powered decisioning that increases efficiency, reduces bias, and empowers underwriters with deeper insights. Together, we’re helping make credit decisions faster, more consistent, and more human, so Financial Center First can keep focusing on what matters most – their members.”

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