Strategic partnership delivers comprehensive change success solutions, enabling institutions to achieve sustained adoption and maximize ROI from technology modernization
Ellucian, the leading higher education technology solutions provider, and Prosci, the global leader in change management solutions, today announced a strategic partnership to accelerate and support the transition to Software as a Service (SaaS) Student Information System (SIS) and Enterprise Resource Planning (ERP) solutions. This collaboration creates a fully integrated end-to-end delivery process leveraging Prosci’s research-backed best practices and proven tools to ensure institutions achieve sustained user adoption and maximize the return on their SaaS investments.
“Modernizing core technology systems is a critical step for higher education leaders,” said Kelly Rogan, Chief Operating Officer, Ellucian. “These projects require aligning diverse stakeholders and ensuring faculty and staff are prepared for change. By partnering with Prosci, we are giving our customers access to the most trusted change management methodology available, helping them drive adoption, reduce complexity and empower their teams to focus on what matters most — supporting students.”
The partnership will introduce a new co-delivered change management offering that leverages Prosci’s three-phased approach and research-backed ADKAR® model to help institutions effectively navigate the SaaS transition process. By addressing key critical success factors such as organizational readiness, stakeholder engagement and sustained user adoption, Ellucian and Prosci provide higher education institutions with the comprehensive support needed to transform technology implementations into lasting business value. This collaboration ensures that colleges and universities are well-positioned to achieve maximum ROI from Ellucian SaaS solutions while building organizational capability for future change initiatives.
“Higher education institutions face unprecedented pressure to modernize their technology infrastructure while maintaining operational excellence,” said Scott McAllister, CEO of Prosci. “Our partnership with Ellucian goes beyond change management — we’re creating an integrated delivery methodology that ensures every SaaS implementation becomes a catalyst for institutional transformation. When institutions combine Ellucian’s industry-leading technology with Prosci’s proven approach to driving adoption and change success, they don’t just implement new systems — they build the organizational capability to thrive in an increasingly digital future.”
This strategic alliance addresses the critical gap between technology deployment and actual user adoption that often prevents institutions from realizing expected returns on their SaaS investments. Through Prosci’s methodology, which has been validated across thousands of organizational transformations, and Ellucian’s leading technology solutions, institutions can expect accelerated adoption rates, reduced resistance to change and sustainable transformation outcomes that extend well beyond the initial implementation.
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