Community-based internet service provider adds 1,148 homes, pushes reach to 98,130 households, and trains 2,458 residents in digital skills
DigitalC, Cleveland’s community-based internet service provider, today announced first quarter results showing sharp subscriber gains, expanded network coverage, and continued growth in digital skills training.
The company connected 1,148 new households in the quarter — a 276 percent jump from the same period a year ago. Launched in January 2024, the PinnaCLE Connectivity Initiative has now delivered high-speed broadband to more than 4,000 households. Overall coverage has risen to 98,130 homes, up 46 percent from 67,403 at the close of 2024.
“Connectivity is not a privilege — it’s a necessity,” said Joshua Edmonds, chief executive officer of DigitalC. “These numbers represent families, students, seniors, and workers who can now fully participate in today’s digital world.”
A recent City of Cleveland survey underscores that impact: 87 percent of respondents rate DigitalC’s reliability as excellent or good, 90 percent say they receive the speeds promised, and 84 percent would recommend the service to a neighbor.
DigitalC’s Click program also trained 2,458 residents in the first quarter, adding to more than 7,500 participants recorded in 2024. The curriculum spans computer basics, coding, and career readiness — equipping Clevelanders with the skills to thrive online.
Rapid tower activations and streamlined permitting are keeping the organization on track to meet or exceed its 2025 subscriber goals. “Cleveland is proving what happens when public, private, and philanthropic partners come together to bridge the digital divide — for good,” Edmonds said. “We are building a connected Cleveland and moving from worst to first, block by block.”
DigitalC is deploying its network using next-generation Fixed Wireless Access (ngFWA) technology and has made rapid strides in Cleveland — a city once ranked the worst-connected large city in the U.S., where nearly 31% of households lacked broadband and 46% had no wired connection, according to the 2019 American Community Survey. DigitalC offers symmetrical 100/100 Mbps internet for $18 per month — or at no cost for families with students in the Cleveland Metropolitan School District.
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