Sustainable IT, Governance & Strategy

NTT Data Warns of AI’s Unsustainable Resource Use, Calls for Action

NTT

A new white paper from NTT DATA, a global leader in AI, digital business and technology services, highlights the urgent need to embed sustainability into every layer of AI development and deployment to counteract the technology’s environmental impact. Deploying innovative solutions for sustainable IT is a corporate responsibility and a strategic opportunity to create lasting value, build organizational strength and consume fewer essential resources.

The new paper, Sustainable AI for a Greener Tomorrow, illustrates the growing environmental impact of AI and outlines a path to sustainable innovation. The technology requires enormous volumes of electricity to support surging computational demands to train large language models, run inference pipelines and maintain always-on services. Researchers predict AI workloads will drive more than 50% of data center power consumption by 2028. Other primary environmental impacts include water consumption for data center cooling systems, e-waste and rare earth mineral extraction for hardware production.

“The resource consequences of AI’s rapid growth and adoption are daunting, but the technology also can empower innovative solutions to the environmental problems it creates,” said David Costa, Head of Sustainability Innovation Headquarters, NTT DATA. “AI’s amazing capabilities can help manage energy grids more efficiently, reduce overall emissions, model environmental risks and improve water conservation. It’s vital for organizations to recognize the challenge and build sustainability into AI systems from the start.”

Key Insights

  • Expand From Performance to Green Priorities: NTT DATA’s AI experts and sustainability consultants urge the use of holistic sustainability goals, not just conventional AI performance metrics such as accuracy and speed. Efficiency must be prioritized, not as a trade-off, but as a core design principle.
  • Quantify Environmental Impact: AI’s energy consumption, carbon emissions and water footprint need standard and verifiable metrics. Industry benchmarks such as the “AI Energy Score” and “Software Carbon Intensity (SCI) for AI” offer ways to embed sustainability into governance, procurement and compliance protocols.
  • Lifecycle-Centric Approach: Sustainable AI requires lifecycle thinking, from raw material extraction and hardware production to system deployment and ultimate disposal. Important steps include lengthening hardware lifespans, optimizing cooling systems and applying circular-economy principles.
  • Shared Accountability Across the Ecosystem: Responsibility is widely distributed, encompassing hardware manufacturers, data center operators, software developers, cloud providers, policymakers, investors and consumers. Cross-sector cooperation is essential for systemic change.

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