OSS/BSS, Network Security & Telecommunications

Home Telecom Hits 50,000-Customer Milestone

Home Telecom 50,000 customer milestone celebration Lowcountry employees.

Celebrating Growth, Legacy, and Local Loyalty

Home Telecom is excited to announce they have reached a new milestone of 50,000 customers throughout the Lowcountry reflecting not only rapid growth – doubling its customer base in just seven years – but also enduring trust of the communities it has served more than a century.

“As we approach 122 years in business, this milestone is more than a number, it is a testament to the power of local connections,” said William Helmly, president and CEO of Home Telecom. “Our employees are the heartbeat of this company. Their passion, innovation, and dedication are what make Home Telecom a trusted name in the region. We are not just celebrating growth but also celebrating the people who made it possible.”

Home Telecom’s deep roots in the Lowcountry continue to shape its mission: delivering innovative technology with a personal touch. From expanding multi-gig internet into rural areas to launching community-wide SmartTown Wi-Fi, the company is committed to bridging the digital divide and keeping the Charleston region connected.

“We have been part of this community for generations, and we are just getting started,” said Gina Shuler, vice president of Marketing. “Our growth is fueled by the trust of our neighbors, and we are investing that trust right back—through sponsorships, grants, and technology that empowers families, schools, and businesses to thrive.”

With the recent launch of 5 Gbps service in Nexton and the innovative MyWiFi Outdoor product, Home Telecom continues to push boundaries in connectivity and customer experience.

“Being a local provider gives us a unique advantage,” said Phallan Robbins, vice president of Growth and Experience. “We are agile, responsive, and deeply tuned in to what our customers need. That is why we not only deliver fast internet—but an exceptional, friendly, and flexible experience that national providers simply cannot match.”

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